Business Help Desk Services
IT Installations & Troubleshooting
Onsite Service Technicians
Technical IT Projects
Consulting services
24/7 Support Services
Hardware and Software Procurement

We provide fully managed IT Support Services and we take pride in being the offsite IT department for some of UK's most recognised businesses. Our mission is to remove issues before they occur, ensuring that our clients maximize their productivity. Our approach to IT support is customer focused. By focusing on each of our clients needs we’re able to align technology with the overall goals of the business, in turn, improving productivity and reducing risk.

We employ a team of Field Service staff backed by our on-site Service Level Agreements to provide on-site support to different customer's locations across UK. These field service representatives provide immediate response to support issues on hardware, software, networking and other assets your business needs to run smoothly.

Our team consists of highly experienced IT support engineers, armed with the latest help desk ticketing systems, remote support consulting tools and diagnostic software. They are able to provide first level through to third level desktop, server and application assistance for all your business IT needs.

Our solutions architects and network or server engineers are highly experienced in delivering a range of infrastructure projects for your business, including networking, server and storage, virtualization, security, telephony and more. Use our expertise to plan your next hardware purchase and implementation efficiently.

Our Operations Support centre also provides proactive 24 hours, 7 days a week monitoring of routers, firewalls, servers, desktops and any other equipment you might have on your business premises. With this kind of help, there is no need for in-house staff, you can simply call us whenever the need arises.

With our highly experienced senior staff in house, we can provide a range of consulting activities to you, including strategic IT planning, Application Software development and Business Analyst roles. By using our planning and consultant services, you get experts on your side without the expense of adding a new employee to your payroll full-time. By choosing us, you are getting the most out of your money.

We are partners with some of the key providers of Hardware and Software worldwide. Because of these partnerships, we are able to provide a complete set of solutions to you including software licensing, hardware and infrastructure at the best possible prices. Our managed support can assist you in choosing the hardware and software best suited to the goals and growth of your company now and in the future.

Our Experts at Flagship Technologies can help you Optimize and modernize your entire data estate to deliver flexibility, agility, security, cost savings and increased productivity in on-premise, cloud or hybrid environments. We’ll help your team either migrate to the cloud or seamlessly upgrade your current database using proven methodologies that reduce risk, improve performance and convert data into value.